EVOLVING PRACTICE

Knowmore delivers services to survivors using a trauma-informed approach that recognises the profound and lasting impacts of child abuse. Every aspect of its service delivery is designed to prioritise safety, choice, and empowerment for survivors. Staff are trained to understand trauma responses and to create environments where clients feel heard, respected, and supported. This approach helps reduce the risk of re-traumatisation and ensures that survivors are met with compassion and dignity, regardless of where they are in their healing journey.  

Cultural safety is central to Knowmore’s work, particularly in supporting Aboriginal and Torres Strait Islander clients. The organisation acknowledges the historical and ongoing impacts of colonisation, institutional harm, and intergenerational trauma. Knowmore’s Aboriginal and Torres Strait Islander Engagement Team plays a vital role in ensuring services are culturally responsive, community-informed, and grounded in respect for First Nations knowledge and experience. Whether working in remote communities, prisons, or urban centres, Knowmore strives to build trust and deliver services that honour cultural identity and lived experience.

Knowmore’s multidisciplinary model brings together lawyers, social workers, financial counsellors, and Aboriginal enagement advisors to provide holistic support. This integrated approach ensures that survivors receive not only legal advice but also emotional, practical, and cultural support tailored to their needs. It allows the service to respond to complex situations—such as navigating the National Redress Scheme, addressing financial hardship, or managing the impacts of claim farming—with coordinated care. By working collaboratively across disciplines, Knowmore ensures that survivors are supported in every aspect of their journey toward justice and recovery.

99.3% of practice staff have engaged in training to support our multidisciplinary work in the last 12 months.